Skindeep Medi-Spas · Swan Valley

Beauty is more than looking good.

It’s about helping people feel confident, valued, and cared for. This is the story of how a small home salon became a Perth institution.

THE BEGINNING

It started with a discovery, at the back of a house

Our founder Helen didn’t set out to build a beauty empire. She started her career as a secretary, then worked in a bank — nothing about her early path pointed toward skincare. But at 19, she discovered a passion that would define the next four decades of her life.

Back then, beauty salons weren’t in shopping centres. They were small home businesses, or tucked inside gyms. Every weekend, while working full-time, Helen travelled from the country into Perth to complete her beauty diploma. It took nearly two years — but she knew she’d found something she loved.

THE VISION

Beauty didn't belong behind closed doors

She opened her first salon at the back of her own home, raising two young boys at the same time. Then, during a training trip, she heard something that changed everything: in America, beauty salons were opening inside shopping centres.

In that moment, Helen knew beauty should be available to everyone. That vision became Skindeep — one of Perth’s first shopping-centre beauty salons, opened when her children were just three and five.

"It wasn't just about building a business anymore — it was about creating a future for my family."

Helen, Founder

WHAT WE BELIEVE

Far more than appearance

When someone walks into one of our treatment rooms, they’re rarely just looking for better skin. They’re looking to feel heard, understood, cared for. Our therapists are trained to be more than technicians — they listen, encourage, and support, so every client leaves feeling lighter than when they arrived.

WHAT MAKES US DIFFERENT

Our greatest difference is our people

Many of our therapists joined us as apprentices straight out of school, and years later, they’re
still part of the Skindeep family. We don’t simply hire experienced therapists — we develop
them.

Mullaloo team
Floreat team
Perth CBD team
Swan Valley team
OUR LEADERSHIP PHILOSOPHY

The Skindeep Triangle of Love

Every decision we make has to pass one test. If it doesn’t benefit all three, we don’t do it.

1

Good for the business

Sustainable decisions that let us keep serving clients for decades to come.

2

Good for the client

Every treatment, every recommendation, built around what genuinely helps.

3

Good for the therapist

A culture where our team can build careers they love, not just jobs.

CORE VALUES

What guides us every day

  • Lead with integrity
  • Never stop learning
  • Put people before profit
  • Practice what you preach
  • Build long-term relationships
  • Listen before advising
  • Create trust through honesty
  • Take ownership and accountability
  • Invest in people
  • Leave people feeling better than when they arrived
35 YEARS, AND STILL GROWING

A family, a community, a legacy

Thirty-five years ago, Skindeep started as one small salon at the back of a home. Today, seeing the next generation — including Helen’s own daughter — carry that vision forward is one of our proudest achievements.